If you haven’t been to the maib Florești Branch for a long time, a possible visit might surprise you. Recently, the branch was renovated according to the renewed brand identity and awaits its customers at the same address: Florești, 41, 31 August 1989 Street, in a more colourful, bright, comfortable and relaxing space, with quality banking products and services and a professional team, always customer-oriented.
Aliona Stratan, maib First Deputy Chairwoman of the Management Board:
“Maib branches remain our bridge of communication and relationship with our customers. We want these interactions to be transparent, trustworthy, and efficient. That’s why we work and continuously adapt our activity to the highest standards to create the optimal conditions that customers need. Maib’s personality and values reflect a new design and transpose our customer orientation and the passion of a professional team to do quality banking”.
In addition to the simplified operating mode, the maib Florești Branch offers customers in the region several areas dedicated to their various needs:
Self-service area- dedicated to quick banking operations for customers who want to do certain operations at payment terminals autonomously and in short time.
Transactional area- allows for the facilitation of multiple operations at a single counter, with faster service or a wide list of operations and, implicitly, saving valuable time for what is important to the customer.
The consulting area is semi-private facilitating direct communication and analyzing complex personal or business development needs and plans.
Implementing the new maib strategy resulted from the desire to be more customer-oriented, which led us to create intelligent solutions by transforming the appearance and the way the branch operates.
Tatiana Cristal, Director of the maib Florești Branch:
“With this branch transformation, we became even closer to our customers, offering them even more transparency, professionalism, dedication, optimism and, last but not least, colour for a better experience with maib. We greatly appreciate the loyalty of customers who open their doors to us for whatever financial solution they may need. We assure them that we will continue offering them banking services at the next level".
The maib Florești Branch is available to customers daily, from Monday to Friday, between 08:30 and 16:30, without break.
Maib is the largest bank in Moldova, with 120 subdivisions, 58 branches and 62 agencies evenly distributed throughout the country. Its vast network, maib, serves about one million customers – corporations, small and medium enterprises, and individuals.
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