The Rezina Branch has also recently aligned itself with the new maib brand identity, being available to customers in a modernized, more comfortable space, adapted to the new color palette and renovated according to the brand's new identity based on the "reduce, reuse, recycle" principle. Because the bank takes care of the environment and invests in itsprotection, it identified and implemented solutions for reusing interior elements, adapting them to the new style of the maib network. Thus, some of the decorative objects and furniture in the interior of the maib Rezina branch have come to life again, being recycled and adapted to the network's new identity.
Alexei Negura, Director of the maib Rezina Branch:
“Aligning the branch to the new brand identity brings more convenience and innovative service experience to maib customers, but also excellent working conditions for our employees, a valuable appearance for the maib brand, centered on both customers and employees. We will continue to provide quality services for our customers in Rezina and the region, offering them next level experiences every time”.
Alignment with the bank’s new brand identity brings added convenience right from the moment you step into the bank. Thus, visitors are greeted by the customer consultant ready to guide them to the requested service, consult or support in carrying out online operations quickly and without the need to stand in line at the counter.
Aliona Stratan, First Deputy Chairwoman of the Management Board of maib:
“Simplifying functional processes, optimizing the way of working, reducing waiting time, and aligning with international service standards – are just some of the main advantages of this transformation. We want our customers to feel at home when they step into the branch, to solve their banking needs quickly and to remain satisfied with the quality of services”.
The branch provides customers with several areas for quick and convenient operations and transactions, as well as banking consultancy for discussing more complex situations.
Self-service area– dedicated to quick banking operations for customers who want to do certain operations at payment terminals autonomously and in a short time, such as: paying bills, repaying credit, checking the account, topping-up the account, etc.
Transactional area - allows for the facilitation of multiple operations at a single counter, with faster service for a wide list of operations and, implicitly, saving valuable time for everyone.
Consulting area is semi-private, facilitating direct communication and analyzing complex personal or business development needs and plans. This zone is more relaxing and suitable for making important decisions such as mortgages, business loans or things alike.
Two rooms for private meetings/discussions have been set up on the branch premises for more complex personal or business plans that require more extended discussions.
If you are from Rezina, you must have been to the maib branch at least once, and now you have one more reason to visit it - to benefit from the best services and banking operations.
For more details and information about the new maib brand identity, visit the link.
Maib is the largest bank in Moldova, with 110 subdivisions, 58 branches and 62 agencies evenly distributed throughout the country. The bank serves about 30% of the country's population and is one of the largest employers in the country.
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