A number of digital services have been developed during the past few years. Some of them were successful, while others were less successful. Many of them brought and continue to bring real benefits to the economy, the citizens and the business community, primarily at central level. The Government also intends to digitize the segment of the local public administration, Deputy Prime Minister for Digitization Iurie Țurcanu stated in the first meeting of the Press Club for Digital Transformation, IPN reports.
The official noted that the Government has a new model of IT governance that is designed to improve access to information available on governmental websites.
Answering questions, Iurie Țurcanu noted that the one-stop shop principle is not fully respected. Most of the times, there are too many people applying for one service and not many people applying for another service. As to some of the online products, such as appointment scheduling, particular interests are pursued and the Public Services Agency started already to eliminate these. The situation is expected to be improved in the immediate period.
As to the cost and complexity of the process of obtaining a digital signature, Iurie Țurcanu said digital signature, through its mechanism by which authenticity is guaranteed, implies costs that need to be covered. The practice of other states shows that the exclusion of the payment for digital signature does not necessarily stimulate the signature’s utilization. At the same time, the signature should not be turned into a commercial instrument, as until now.
Olga Tumuruc, director of the e-Government Agency, said digital signature is one of the instruments based on which electronic signatures can be safely accessed. On the other hand, the way in which digital signature is designed and offered at present prevents the easy accessing of public services. The method of ensuring the people’s access to digital signature should be reconsidered. The Government’s action plan envisions the rethinking of the method of providing electronic identity services by implementing a mobile electronic identity solution, without specialized signing devices.