Customer-centred, more comfortable and colourful, this is the way maib Căușeni Branch became

Pleasant atmosphere, unique service areas, speed of service and dedicated specialists this is what the customers of the maib Căușeni Branch will enjoy now on, relocated to a new space on 14 Mihai Eminescu Boulevard, in the heart of Căușeni. Given the growth of the customer portfolio and the desire to serve them in maximum comfort both online and offline, the branch was transferred to a new location, which would meet the customers' expectations and provide excellent work conditions for each employee.

Tatiana Calncea, Director of the maib Căușeni Branch:

“With the relocation of the branch headquarters, we are bringing another level of banking to our customers, creating better experiences through the banking products and services we offer. It is a pleasure to serve our customers, to anticipate and exceed their expectations.”

Maib customers from Căușeni will benefit not only from reorganized spaces and a new design but also from simplified processes and faster access to banking products and services. Professionalism, a personalized approach, a comfortable ambience and an innovative operating model remain the standards maib tends to provide to all its customers.

Alexandru Catan, President of the Căușeni Council:

 “It gives me great pleasure to send you my most sincere and warm congratulations on reopening the branch, aligned with the new brand identity. You have become closer to us literally and metaphorically, and now we are partners and neighbours. We are delighted to be close to us with the best banking products and services and an elegant and confident atmosphere. We congratulate you on the achievement of now offering reduced waiting time and performing multiple operations with a single consultant at a high standard of customer experience.

You become part of the success by confidently supporting people in business and citizens through the varied portfolio of services and high-quality financial-banking solutions. I would like to underline maib's success as the largest, most professional, digitized bank in Moldova. At the same time, I apreciate the active involvement in social projects and the community's life in the Căușeni district".

The Căușeni Branch has three modernized operational areas:

Self-service area – dedicated to quick banking operations for customers who want to do certain operations autonomously, such as those at payment terminals, which offer added convenience and reduced waiting time.

Transactional area – facilitates the performance of several banking operations at a single counter and, implicitly, a faster service.

The consulting area is semi-private, making easier direct communication and analyzing complex personal or business development needs and plans.

Stepan Pascan, maib customer:

“The banking services offered by maib are very different from others on the market. At maib, everything is much simpler, without bureaucracy and extra requests, and the Căușeni Branch team is very responsive, responsible, able to solve any difficulty, and offer reasonable solutions. I wish you always to be at the top, prosperity, and as many happy customers as possible”.

The maib Căușeni Branch is available to customers every day, from Monday to Friday, between 08:30 and 16:30, without break.

About maib

Maib is the largest bank in Moldova, with 110 subdivisions, 54 branches and 56 agencies, evenly distributed throughout the country. Maib serves about one million customers – corporations, SMEs, individuals.

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