Automation of services for business community is at high level, Milo Stevanovich

The processes to automate and modernize the services provided for the business community are at a high level, said the director of the USAID Moldova Structural Reform Program Milo Stevanovich. Answering a question put by IPN’s reporter in a news conference, Milo Stevanovich said Moldova draws closer to the international level and even exceeds it in parts.

According to him, the time in the Republic of Moldova is opportune for developing automation services based on the experience of the region and the whole world. “That’s why we can note the unsuccessful moments elsewhere so as not to replicate them. But the successful examples, such as that of Estonia, should be followed and continued,” stated the director of the USAID Moldova Structural Reform Program.

Milo Stevanovich said the persons whom he met in the Republic of Moldova have a high level of expertise, knowledge and professionalism. This makes him be sure that swift steps will continue to be taken and Moldova will align itself with the international level and will even exceed the international average in some of the cases.

The news conference was held to present the Chamber of Commerce and Industry’s service to issue non-preferential certificates of origin in electronic form. The service, which is launched with support from the USAID Moldova Structural Reform Program, will become functional on January 1, 2022 and is available on Besides the possibility of filing an application and of receiving the certificate at a distance, the platform enables to check online the period of validity of the certificate. This ensures the security of documents in foreign economic transactions.

The electronic certificate brings benefits not only inside the CCI, but also throughout the issuing and circulation chain, said Milo Stevanovich, noting the very dynamic efforts and activities to automate processes witnessed in Moldova.

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